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Have a question, found a bug, or want to give feedback? We respond to every message within 24–48 hours.
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Something not working? Tell us the Facebook URL type and what error you see.
Send Bug Report →DMCA / Legal
For copyright removal requests, please include video URL and ownership proof.
Send DMCA Notice →Business & Advertising
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Quick Answers
Frequently Asked Questions
Most issues happen with private or friends-only videos. FDownload.Online can only download public Facebook videos. Make sure the video’s privacy setting is set to “Public” before trying again.
Yes, 100% free. There are no hidden charges, no premium plans, and no registration required. We keep the lights on through non-intrusive advertising.
We aim to respond to all messages within 24–48 hours on business days. For urgent DMCA matters we prioritize accordingly.
No. We do not store any videos or URLs on our servers. Everything is processed in real-time and discarded immediately. See our Privacy Policy for details.